Effective Date: 2025-01-10

Book Bazaar (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services (the “Platform”). Please read this carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Personal Information You Provide

When you register, place an order, subscribe to newsletters, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Delivery and billing addresses
• Payment information (processed securely by third-party providers)

1.2 Automatically Collected Information

We may automatically collect certain information when you visit our Platform, including:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referral URLs
• Device information and operating system

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Communicate updates, promotions, and important information
• Improve and personalize your experience on our Platform
• Comply with legal obligations and prevent fraud
• Analyze usage and trends for business improvement

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Service providers who help us operate the Platform (e.g., payment processors, delivery partners) under strict confidentiality agreements
• Legal authorities if required by law or to protect our rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission can be guaranteed 100% secure.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable law.

6. Your Rights

Depending on applicable laws, you may have rights regarding your personal data, including:

• Accessing the data we hold about you
• Requesting correction or deletion of your data
• Objecting to or restricting certain processing
• Withdrawing consent where applicable

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. International Transfers

If your data is transferred outside Sri Lanka, we ensure it is protected with adequate safeguards in compliance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review this policy regularly.

10. Contact Us

Thank you for trusting Book Bazaar with your personal information. We value your privacy and strive to protect it diligently.